VIP Host, Predictions

Skills
Account ManagementAnalytical SkillsBusinessCustomer Relationship ManagementEventsFinanceGaming
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree in a related field or relevant experience
  • At least 3 years of experience in Sales Account Management or a customer-facing role
  • Comfort working in a fast-paced highly collaborative and entrepreneurial environment
  • Analytical mindset to make quick and confident decisions based on data and trends
  • Willingness to travel and work nights and weekends
  • Ability to obtain and maintain required State Gaming Licenses and financial licenses

Nice to have

  • Trusted
  • Authentic
  • Proactive
  • Collaborative
  • Analytical
  • Customer-focused

Day to day

  • Build and nurture trusted relationships with highly engaged customers through proactive outreach and authentic engagement.
  • Manage the full customer relationship through local events regular communication and timely escalation handling.
  • Use market awareness customer feedback and promotional insight to strengthen loyalty improve the platform and drive revenue.