Remote Virtual Customer Support Associate Job in Elkhart County, IN Amazon

Who you are

• Hard-working articulate and detail-oriented
• Friendly and customer-focused in every situation
• Ability to learn quickly and embrace change
• Comfortable multi-tasking in a high-energy environment
• Strong communication skills in English (both written and oral fluency)
• Availability to work varying shifts from Monday to Sunday including early late overnight weekend and overtime as required
• Quiet distraction free work space with a desk and chair
• Minimum broadband connection of 100MB download speed and 20MB upload speed using a hard-wire ethernet internet connection no WIFI

What the job involves

• Prevent issues solve queries and delight our customers
• First point of contact for our customers by answering their requests through phone chat and email including order product payment matters and website guidance
• Use a variety of tools to navigate research and review solutions and communicate effectively with customers

Application process

• Allow 3 hours to complete the full application including assessments
• Save your application during the process and return if necessary
• Use a laptop/desktop computer for best experience