How Remoteville checks and expires listings
Web Hosting Support
Skills
Analytical SkillsBusinessEnglishHTMLMarketingObservationRecruiting
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in the web hosting industry
- In-depth experience with cPanel and Plesk
- Ability to troubleshoot website and email problems
- Excellent written and verbal communication skills in English
- Bachelor’s degree in Business Marketing or a related discipline
- Flexibility to work 9-hour shifts including early late and overnight schedules
Nice to have
- Analytical
- Problem-solving
- Independent thinker
Day to day
- Solve web technology problems through chat email tickets and phone
- Install configure maintain and troubleshoot content management systems such as WordPress Drupal and Joomla
- Explain DNS and web design tools and deliver a strong customer experience
Hiring process
- Aptitude tests
- Technical tests
- Interviews
- Medical Health Checkup