Website Performance Manager
Skills
AdoptionManagementCustomer ExperienceCustomer SuccessDigital StrategyEnhanced Data Rates For GSM EvolutionHTML
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- BS/BA in a related discipline or equivalent education and experience
- 2-3 years progressive experience in automotive digital strategy automotive agency or automotive retail management
- Strong understanding of automotive dealership operations
- Working knowledge of website strategy and automotive digital marketing including SEM display SEO Google Ads and Bing
- Google certifications such as Ads Analytics Video or Mobile preferred
- Strong written verbal and phone communication skills
- Excellent customer service and relationship management skills
- Experience using Salesforce
- Proficiency with MS Office Word Excel and PowerPoint
- Knowledge of HTML CSS website analytics tools and Google Analytics
- Strong analytical skills and data-driven thinking
- Ability to work independently and in a team environment
Nice to have
- high energy
- enthusiasm
- resilience
- determination
- proactiveness
- relentlessness
- driven
Day to day
- Build and maintain strong client relationships across a portfolio of automotive dealership accounts
- Proactively support dealership inquiries and resolve issues quickly while triaging and prioritizing bugs, requests, and enhancements
- Drive website product retention growth and customer satisfaction through reporting recommendations and cross-functional collaboration
Hiring process
- Submit a current resume and contact information
- Talent Managers contact selected applicants within 7-10 business days