Workers Compensation Claims Rep
Skills
Claims HandlingManagementInsuranceInsurance ClaimsWorkers' ClaimsWorkers' Claims
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 1-2 years minimum direct workers’ compensation claims handling experience
- Strong insurance claims background with a focus on workers’ compensation
- Ability to investigate claims evaluate exposure and make sound decisions
- Excellent problem-solving critical-thinking and organizational skills
- Strong written and verbal communication abilities
- Customer-focused mindset with relationship-building skills
- Ability to manage multiple priorities while meeting deadlines
- Working knowledge of medical and legal terminology
- Proficiency with Microsoft Office applications
- Professional approach to difficult or confrontational situations
Nice to have
- Fast-paced
- Collaborative
- Accountable
- Customer-focused
- Proactive
Day to day
- Investigate reported workplace injuries and determine compensability.
- Conduct prompt interviews with injured employees management and medical providers within 24 hours of assignment.
- Evaluate claim exposure and coordinate strategic plans for medical management disability management and claim resolution.
Hiring process
- Review the required workers’ compensation experience carefully before applying