Remote Zoom Contact Centre Enterprise Sales Specialist Job in London, UK Zoom

Who you are

• Effectively qualify leads and perform needs assessment
• Meet or exceed sales objectives for assigned accounts/territory
• Create, deliver, and manage client presentations, proposals and coordinate quarterly business reviews
• Conduct high-level conversations with C-level and VP-level Executives
• Utilize solution-selling and value-selling techniques to effectively guide sales processes to close
• Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
• Upsell and leverage business from new and established customer relationships
• Confident with business account, territory planning and delivering commercial models to our customers
• Develop go to market co-sell strategy (internal Zoom, alliance partner & channel partners)
• Partner with Product/Engineering on Contact Center integrations & roadmap requirements
• Travel as needed
• Growth mindset with high emotional intelligence
• 6+ years Telephony Contact Center Sales or Sales Support Experience (Cloud & Premises PBX)
• 3+ years Cloud Contact Center Experience
• Experience leading others with product/services training and sales guides
• Salesforce CRM experience, as well as Clari, Zoom Info, Sales Navigator

What the job involves

• Grow awareness, adoption, and deployment of Zoom Contact Center, Virtual Agent, and Workforce Engagement Management capabilities across current and new customers
• Help customers re-imagine their customer and agent experiences by leveraging AI for personalized, prescriptive, and proactive experiences
• Act as a market evangelist within new Zoom customers and customer prospects, framing our proposition around desired customer outcomes

Application process

• Not provided