Remote Zoom Contact Centre Enterprise Sales Specialist Job in UK Zoom

Who you are

• Qualify leads and perform needs assessment
• Meet/exceed sales objectives for assigned accounts/territory
• Create, deliver, and manage client presentations, proposals, and coordinate quarterly business reviews
• Conduct high-level conversations with C-level and VP-level Executives
• Utilize solution-selling and value-selling techniques to close sales processes
• Develop and maintain business within existing accounts
• Manage large, complex sales situations and sales campaigns
• Upsell and leverage business from new and established customer relationships
• Partner with Zoom Account Executives to upsell current customers
• Develop go to market co-sell strategy
• Partner with Product/Engineering on Contact Center integrations and roadmap requirements
• Positive growth mindset with high emotional intelligence
• 6+ years Telephony Contact Center Sales or Sales Support Experience (Cloud & Premises PBX)
• 3+ years Cloud Contact Center Experience
• Experience leading others with product/services training; demo and sales guides; learning and training materials
• Salesforce CRM experience, as well as Clari, Zoom Info, Sales Navigator
• Ability to travel as needed

What the job involves

• Grow awareness, adoption, and deployment of Zoom Customer Experience platform
• Act as market evangelist framing our proposition around customer outcomes
• Help customers re-imagine their customer and agent experiences using AI for personalized experiences

Application process

• Submit an Accommodations Request Form if assistance navigating the interview process due to a medical disability.