At Intradiem, we believe the best technology is technology that supports humans. We are the only people-first customer service solution that has a real, long-lasting impact on your people, your customers, and your brand. We uncover, in real time, the untapped capacity in your contact center and give you the ability to use that capacity where it has the most impact. Time for Training, coaching, and wellness breaks – at the right time, every time. Automatic schedule updates. Call handling support. And with hard dollar savings that more than pay for itself. Intradiem: Contact center automation designed by humans, for humans.
SaaS
Customer service
Artificial Intelligence
Automation
Overview
Company Mission
At Intradiem, we aim to transform customer service through intelligent automation that enhances human capability, ensuring significant improvements for employees and customers alike. Our technology uncovers the untapped capacity in contact centers, allowing organizations to allocate resources effectively, improve efficiency, and create long-lasting positive impacts on their teams and brand.
Employees224
Hq LocationMarietta
Company values
Service
Servant's Heart
Craftsman's Attitude
Revolutionary Spirit
Intradiem currently has 1 job on Remoteville
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Recent Jobs
Remote Technical Support Engineer, United States- Proactively communicate and document issue status to internal teams and customers. Track and manage issues using tools such as Salesforce and Jira. Prioritiz...