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Zenarate AI Coach is an award-winning enterprise SaaS platform transforming how companies develop top performing customer-facing teams. Zenarate’s skill-based AI Coach platform is fully customizable with each client’s unique skills, compliance requirements, and overall brand experience. AI Coach develops confident and prepared agents through personalized learning journeys and simulation training, live agent assessment, and targeted simulation coaching for ongoing improvement. The industry-leading platform includes an enterprise-grade reporting architecture to measure what matters most, driving key metric improvements for global brands like Capital One, United Healthcare, and Verizon. With its fast and flexible deployment capabilities and AI-powered data engine, Zenarate AI Coach rapidly develops top performing customer-facing teams in 79 languages & dialects globally across industries, including financial services, insurance, healthcare, telecommunications, travel, technology, and retail. Zenarate AI Coach has received numerous prestigious awards, including the Frost & Sullivan Customer Value Leadership Award Winner, the Stevie Gold Award for Contact Center Training Practice of the Year, and the FinTech of the Future Award Winner for Artificial Intelligence & Machine Learning. For more information, visit www.zenarate.comSaaS
Artificial Intelligence
Customer service
Training
Overview
Company Mission
Zenarate AI Coach is committed to transforming customer-facing teams through an innovative, AI-powered SaaS platform. Our mission is to equip businesses with customized training solutions that lead to confident and high-performing agents, driving key performance improvements across diverse industries on a global scale.Employees133
Hq LocationPalo Alto
Company values
- Customer first
- Innovation
- Excellence
- Inclusivity
- Respect
- Collaboration
Zenarate currently has 1 job on Remoteville
We sync with Zenarate's jobs every 6 hours, so check again soon!Recent Jobs
Remote Customer Success Director, Denver, CO- Drive the customer's strategy using Zenarate's products for maximizing their outcomes. Lead upsell and cross-sell initiatives to boost revenue from re...