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Company overview

About Baxter Planning

Baxter Planning is a global leader in Service Supply Chain software, delivering a Service Experience Advantage to the world’s most innovative enterprises for over 30 years. The end-to-end BaxterPredict platform empowers organizations to optimize service parts planning, execution, and resolution, driving superior customer experiences, fostering long-term loyalty, and fueling business growth. By combining purpose-built technology, award-winning AI, decades of practitioner expertise, and a commitment to true partnership, Baxter Planning consistently delivers industry-leading outcomes for its clients. The company is headquartered in Austin, Texas, United States, with offices around the globe.

Purpose

Mission and direction

Baxter Planning is a global service supply chain software company that helps innovative enterprises optimize service parts planning, execution, and resolution. Its purpose-built platform combines AI, practitioner expertise, and partnership to improve service experiences, increase customer loyalty, and drive business growth.

How they work

Company values

  • Partnership
  • Innovation
  • Customer Success
  • Excellence
  • Clarity
  • Integrity