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Remote jobs at First Insight, Inc.

The AI-Powered Decision Engine for Customer-First Products and Experiences

Artificial IntelligenceAnalyticsRetailSaaS
Company overview

About First Insight, Inc.

Founded in 2007, First Insight transformed retail decision-making by combining AI, predictive analytics, and human insight. As a leader in human-AI collaboration for over 18 years, First Insight has empowered brands—including Under Armour, Woolworths, Family Dollar, Kohl’s, and Francesca’s—with actionable Voice of the Customer (VoC) insights to anticipate shopper preferences, launch winning products, and optimize strategies. Today, First Insight leads the industry in AI, agentic AI agents, and generative AI applications for retail with its proprietary Value Score™, which directly impacts financial outcomes like increased sales, higher margins, and reduced markdowns. By blending human creativity with AI-driven analytics, First Insight helps companies eliminate guesswork, enhance customer satisfaction, boost profitability, and stay competitive. Committed to driving sustainable growth, First Insight is transforming how retailers engage with and understand their customers. Fun Fact: 98% of our customers would recommend First Insight We asked them why, and here is what they shared: -Industry-Leading Technology -Actionable Data -Proven ROI -Speed & Scale -A Better Signal -Start at Any Level & Expand -Global & Mobile Reach We take pride in highlighting our consistent endorsements from renowned industry analysts, including Forrester, IDC, and Gartner.

Purpose

Mission and direction

First Insight is an AI-native retail intelligence company that helps brands and retailers make better decisions using real consumer voice, predictive analytics, and generative AI. By combining human insight with proprietary algorithms, it enables customers to understand what shoppers will buy, at what price, and in what assortment, improving sales, margins, and speed to market while reducing markdown risk.

How they work

Company values

  • Consumer-first
  • Evidence-led
  • Innovative
  • Collaborative
  • Customer-centric
  • Growth-minded
  • Results-driven