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Heidi is building an AI Care Partner to expand clinical capacity by supporting every stage of care delivery. In addition to its AI scribe, Heidi has introduced Evidence, giving clinicians access to trusted medical research at the point of care, and Comms, enabling healthcare teams to coordinate patient communications. Heidi supports more than 2.…

Artificial IntelligenceHealthcareSaaSEnterprise
Company overview

About Heidi

Heidi is building an AI Care Partner to expand clinical capacity by supporting every stage of care delivery. In addition to its AI scribe, Heidi has introduced Evidence, giving clinicians access to trusted medical research at the point of care, and Comms, enabling healthcare teams to coordinate patient communications. Heidi supports more than 2.7 million patient interactions each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund Latitude, Possible Ventures and Archangel. Heidi aligns with leading international healthcare and privacy frameworks, including NHS requirements, GDPR, HIPAA, and the Australian Privacy Principles, and maintains enterprise-grade security certifications including ISO 27001, SOC 2 Type II, Cyber Essentials Plus, and ISO 42001. Learn more at heidihealth.com

Purpose

Mission and direction

Heidi builds an AI care partner for healthcare organizations, helping clinicians expand capacity across care delivery through AI-powered scribing, trusted medical evidence at the point of care, and patient communication tools. The company supports clinical teams with secure, enterprise-ready software designed to improve workflow efficiency, keep care continuous, and strengthen the clinician-patient connection.

How they work

Company values

  • Safety and reliability
  • Own your practice
  • Move fast, stay steady
  • Make others better
  • Customer empathy
  • Accountability