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Pre-sales Solutions Engineer
Skills
Software As A ServiceArchitectureCustomer RequirementsDemosEngineeringHTMLPresentations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 3–6 years in a customer facing technical role such as pre-sales solutions engineering sales engineering or technical consulting
- Experience leading technical and workflow discovery sessions
- Willingness to travel 25–50% for onsite customer engagements
- Working knowledge of EHR EMR systems and healthcare integration standards including HL7 FHIR and REST APIs
- Ability to communicate complex ideas clearly to technical and non-technical audiences
- Experience supporting sales cycles with healthcare providers health systems or EMR vendors
- Comfort operating autonomously in a fast-paced early-stage environment
- Trusted partner to Sales and credible with technical customer stakeholders
Nice to have
- Healthtech background
- Startup experience
- Regulated environment experience
- Clinical workflow design familiarity
- Healthcare field deployment experience
Day to day
- Lead technical and clinical workflow discovery with enterprise and mid-market prospects to uncover integration and compliance needs.
- Design tailored solutions with Product and Engineering that fit healthcare workflows and align with roadmap feasibility.
- Deliver polished demos and architecture walkthroughs, support RFPs and security reviews, and help remove technical blockers in complex sales cycles.
- Partner with implementation teams after signature to create structured handoff documents and share field feedback with product and engineering.