MBG exists to be different. We don’t do what everyone else does. We engage players. We move fast. We grow together.

MBG’s world class team provides clients with expertise in marketing transformation, product innovation and analytics intelligence, unlocking the value potential of their players for profitable and sustainable growth.

MBG Digital

 Execute CRM omnichannel communications across the customer lifecycle.  Execute Casino and Sportsbook campaigns, including bonus, tournament and on-site promotions.  Continuously evaluate and report on campaign performance in collaboration with other stakeholders.  Work with other stakeholders to improve existing campaign tools.  Ensure timely delivery and flawless quality on all tasks handled.  Aligning with support on new campaigns and investigating and reporting issues communicated by customer service.  Communicate upcoming promotions to different stakeholders in the organization.  Support CRM Manager with creating and executing innovative plans for specific markets and brands.  Assist and follow up with the Customer Support team on any casino queries or issues that may arise.  Need to be knowledgeable, and stay up to date with industry updates and CRM trends.  Regular monitoring of our key user experience flows, issue/bug escalation and follow-up until resolution or backlog addition. 

Remote CRM Coordinator, UK

Different. Growth. Transformation at the intersection of casino, entertainment & sports.

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