ONWARD Medical remote work and careers
Empowering Movement
About ONWARD Medical
ONWARD Medical is a medical technology company creating innovative therapies to restore movement, function, and independence in people with spinal cord injuries. ONWARD Medical’s work builds on more than a decade of basic science and preclinical research conducted at the world’s leading neuroscience laboratories. ARC Therapy, which can be delivered by implantable (ARC-IM) or external (ARC-EX) systems, is designed to deliver targeted, programmed spinal cord stimulation to restore movement and other functions in people with spinal cord injury, ultimately improving their quality of life. ONWARD Medical is headquartered in Eindhoven, the Netherlands. It maintains a Science and Engineering Center in Lausanne, Switzerland, and has a growing US presence in Boston, Massachusetts. The Company has an academic partnership with .NeuroRestore, a collaboration between the Swiss Federal Institute of Technology (EPFL) and Lausanne University Hospital (CHUV).
Mission and direction
ONWARD Medical is a medical technology company creating innovative therapies to restore movement, function, and independence in people with spinal cord injuries. ONWARD Medical’s work builds on more than a decade of basic science and preclinical research conducted at the world’s leading neuroscience laboratories. ARC Therapy, which can be delivered by implantable (ARC-IM) or external (ARC-EX) systems, is designed to deliver targeted, programmed spinal cord stimulation to restore movement and other functions in people with spinal cord injury, ultimately improving their quality of life.
Company values
- Customer Support Specialist in ONWARD Medical your role is to provide exceptional support for our commercial product line. In this role, you will be the primary point of contact for our customers, addressing inquiries, processing orders, and resolving technical issues.
- Provide timely and accurate information to customers regarding product features, usage, and troubleshooting. This role will be critical to delivering an excellent customer experience.
- Work closely with sales, marketing, and technical support teams to ensure a seamless customer experience and improve overall customer satisfaction.
- Self-motivated, team-oriented, and a quick learner with a passion for helping others.
- Represents the ONWARD CODE (values).