PrudentRx

 Partner with business stakeholders and the Product Manager to identify and articulate user needs shaping the foundation of our product’s functional requirements.  Serve as the essential conduit between Product teams and IT developers clarifying requirements and facilitating communication throughout the solutions and development processes.  Aid in the development lifecycle providing support during user acceptance testing to ensure all products meet our high standards.  Conduct a thorough analysis of current processes and systems to identify and lead optimization strategies.  Gather and analyze data while engaging with the Product Operations team to refine product scalability and operational excellence.  Vigilantly identify potential risks develop strategies to mitigate them and ensure the stability and success of our product initiatives.  Evaluate system performance regularly to recommend enhancements that align with business goals.  Articulate complex concepts clearly to facilitate collaboration across diverse teams.  Establish and own the process documentation of workflows working steps and other materials used throughout the SOP process.  Identify automation opportunities.  Complete all necessary continued learning and training requirements per department and company need.  Other essential duties as assigned. 

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