Product Business Analyst

Day to day

• Partner with business stakeholders and the Product Manager to identify and articulate user needs shaping the foundation of our product’s functional requirements
• Serve as the essential conduit between Product teams and IT developers clarifying requirements and facilitating communication throughout the solutions and development processes
• Aid in the development lifecycle providing support during user acceptance testing to ensure all products meet our high standards
• Conduct a thorough analysis of current processes and systems to identify and lead optimization strategies
• Gather and analyze data while engaging with the Product Operations team to refine product scalability and operational excellence
• Vigilantly identify potential risks develop strategies to mitigate them and ensure the stability and success of our product initiatives
• Evaluate system performance regularly to recommend enhancements that align with business goals
• Articulate complex concepts clearly to facilitate collaboration across diverse teams
• Establish and own the process documentation of workflows working steps and other materials used throughout the SOP process
• Identify automation opportunities
• Complete all necessary continued learning and training requirements per department and company need
• Other essential duties as assigned