SupportYourApp logo
Remote hiring company

Remote jobs at SupportYourApp

An Intelligent Support-as-a-Service company that provides secure technical, customer support and CX services.

B2BCustomer serviceSaaSSupportYourApp
Company overview

About SupportYourApp

SupportYourApp is an Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. Reasons to count on us: • Over 16 years of experience • Over 1300 professionals on a team • Over 60 operational languages • PCI DSS Certified Level 1 Service Provider • ISO/IEC 27001 certification • GDPR-, CCPA-, and HIPAA-compliance • Refined processes of onboarding, learning, and human development • Customer-focused consultants with exceptional language skills Our services include, but are not limited to: • Customer support (Front desk, Tier 1) • Technical support (Tier 1-3) • Social media customer service • CX services • AI-powered support teams • System setup and Integration • Reception desk services • Back-office services (data entry, content moderation & enrichment) • KYC and ID verification • Data annotation 📚 Check out our course on Udemy → https://www.udemy.com/course/customer-support-101-building-excellence/?couponCode=536430084CA64453549A Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client. We are all diverse, but we have one goal — to support people. We support. You grow. AI scales it all.

Purpose

Mission and direction

SupportYourApp provides secure intelligent support-as-a-service for growing technology brands, delivering customer support, technical support, CX, back-office, and AI-enabled service operations. The company combines multilingual expertise, strong security and compliance standards, and tailored support solutions to help clients improve customer experience, scale efficiently, and maintain trusted customer relationships across global markets.

How they work

Company values

  • Customer-focused
  • Security-first
  • Tailored service
  • Global mindset
  • Continuous growth
  • Trust and care
  • Multilingual excellence
  • Responsibility