Remote jobs and careers at Zuma ⚡
Every team needs a Kelsey.
About Zuma ⚡
Kelsey by Zuma is an AI leasing assistant built for the multifamily resident lifecycle. From first inquiry to rent collection, Kelsey works 24/7/365 as an extension of onsite teams, booking tours, following up instantly, answering resident questions, and helping recover delinquent payments. Unlike point solutions or bots, Kelsey blends agentic AI with humans-in-the-loop to preserve brand voice, accuracy, and empathy. Multifamily operators partner with Zuma to capture every lead with instant responses and automated qualification, boost occupancy through more tours and higher conversions, protect NOI with AI-assisted collections and on-time payments, and free onsite teams to focus on hospitality, relationships, and community. The future of multifamily operations is AI-enabled and human-centered.
Mission and direction
Zuma builds agentic AI software for the multifamily rental industry, helping property managers and onsite teams automate leasing, resident communication, and collections. Its human-in-the-loop platform blends AI efficiency with empathy and brand consistency to improve occupancy, support operations, and protect revenue across the resident lifecycle.
Company values
- Human-centered AI
- Operational excellence
- Customer empathy
- Innovation
- Reliability
- Clear communication