RRemotevilleRemote roles worth applying for.

How Remoteville checks and expires listings

Support Engineer

Skills
APISoftware As A ServiceAdoptionTrainingDatabasesDocumentationFlags
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Basic coding ability in Python or JavaScript for automation and small improvements
  • Familiarity with databases such as MongoDB or Postgres
  • Strong understanding of APIs and ability to debug integration issues
  • Clear written and verbal communication skills for technical and non-technical audiences
  • Attention to detail with a knack for documenting processes clearly and efficiently

Nice to have

  • Detail-oriented
  • Proactive
  • Collaborative
  • Customer-focused
  • Adaptable

Day to day

  • Bridge customers engineering and product vision to ensure smooth onboarding and reliable integrations
  • Maintain and debug the internal admin onboarding tool and manage backend feature flags for customers
  • Investigate integration regressions AI hallucination issues and knowledge base inconsistencies while improving support workflows