2nd/3rd Line Mobile Device Support Engineer
Skills
BashFederationMacMicrosoft 365Mobile Application ManagementPermissionsScripting
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Active SC clearance
- 4+ years relevant technical experience
- Strong Microsoft Intune experience
- Experience with Android iOS iPadOS and macOS
- MacOS application packaging and deployment
- Scripting experience such as Bash or Python
- Knowledge of Azure Active Directory or ADFS
- Experience with Meta Quest for Business
- Experience with Apple Business Manager
- Experience with Google Zero Touch
- MD-102 or equivalent experience
- Microsoft 365 Enterprise Administrator Expert or equivalent experience
Nice to have
- Technical ownership
- Problem solving
- Stakeholder collaboration
- Team collaboration
- Agile delivery experience
Day to day
- Support and secure a mixed estate of mobile and endpoint devices including Android iOS iPadOS macOS and specialty AR VR hardware.
- Configure maintain and troubleshoot Microsoft Intune MDM and MAM policies Azure tenant settings and enterprise device compliance controls.
- Package deploy publish and remediate applications manage permissions and reporting and deliver L2 technical support within an Agile environment.