How Remoteville checks and expires listings
3rd Line Technical Support Engineer
Skills
Cisco SystemsCyber Threat IntelligenceIT Service ManagementLocal Area NetworkNetworkingSAP FITechnical Operations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong understanding of IT infrastructure networking and security principles
- Experience with routing and switching plus WAN and LAN technologies
- Proficient knowledge of physical and virtual firewall solutions
- Strong knowledge of Fortinet SDWAN firewall switch technologies
- Experience with Cisco ISE and Cisco Meraki Wi-Fi
- Experience operating and maintaining SIEM DLP vulnerability management cyber threat intelligence and endpoint protection controls
Nice to have
- Enthusiastic
- Motivated
- Customer focused
- Detail oriented
- Analytical
Day to day
- Provide third-line technical support across infrastructure network and security operations
- Monitor and maintain 24/7 customer environments under a DuPont shift rota
- Manage incidents processes and stakeholder relationships to ensure reliable secure service delivery