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ADA & Accommodations Specialist
Skills
AdministrationBusinessCase ManagementCustomer Relationship ManagementHuman ResourcesHuman Resources Information SystemsLeave Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Associates or Bachelor’s degree in Human Resources Business Administration or related field or equivalent work experience
- Minimum of 3 years of experience in ADA/ADAAA accommodation administration leave management or disability case management
- Strong knowledge of ADA/ADAAA PWFA FMLA and related employment laws
- Strong communication skills with the ability to explain leave and accommodation processes clearly and empathetically
- High attention to detail and organizational skills with ability to manage multiple cases and deadlines
- Proficiency with HRIS case management or CRM systems and Microsoft Office Suite
- Ability to handle confidential information with integrity professionalism and discretion
Nice to have
- Detail-oriented
- Organized
- Empathetic
- Professional
- Discreet
Day to day
- Provide subject-matter expertise on workplace accommodations in a PEO environment
- Serve as the primary resource for employees managers and clients on the ADA/ADAAA and PWFA interactive process
- Manage complex accommodation requests while ensuring compliance with federal state and local regulations
- Assist in developing policies procedures and harmonized accommodation practices across multiple jurisdictions
Hiring process
- Complete the required questionnaire
