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ADA & Accommodations Specialist

Skills
AdministrationBusinessCase ManagementCustomer Relationship ManagementHuman ResourcesHuman Resources Information SystemsLeave Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Associates or Bachelor’s degree in Human Resources Business Administration or related field or equivalent work experience
  • Minimum of 3 years of experience in ADA/ADAAA accommodation administration leave management or disability case management
  • Strong knowledge of ADA/ADAAA PWFA FMLA and related employment laws
  • Strong communication skills with the ability to explain leave and accommodation processes clearly and empathetically
  • High attention to detail and organizational skills with ability to manage multiple cases and deadlines
  • Proficiency with HRIS case management or CRM systems and Microsoft Office Suite
  • Ability to handle confidential information with integrity professionalism and discretion

Nice to have

  • Detail-oriented
  • Organized
  • Empathetic
  • Professional
  • Discreet

Day to day

  • Provide subject-matter expertise on workplace accommodations in a PEO environment
  • Serve as the primary resource for employees managers and clients on the ADA/ADAAA and PWFA interactive process
  • Manage complex accommodation requests while ensuring compliance with federal state and local regulations
  • Assist in developing policies procedures and harmonized accommodation practices across multiple jurisdictions

Hiring process

  • Complete the required questionnaire