Administrative Coordinator - Clinical Quality Administration

Skills
AdministrationAppealsClinical ServicesCooperativeEnglishMicrosoft WordMinutes
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • High School Diploma required
  • College education in health care field Health Information Management or equivalent preferred
  • 2 years in health care administrative work preferred
  • Committee support including minute taking experience preferred
  • Experience in project management preferred
  • Knowledge of health care and or legal terminology preferred
  • Quality Management program coordination and support of provider based committee documentation and data management preferred
  • Computer use required
  • Proficiency with Microsoft Word and Excel required
  • Access proficiency preferred
  • Ability to interact via telephone with challenging customers and maintain professional communication
  • Great attention to detail required
  • Working knowledge of HIPAA NCQA and URAC standards preferred
  • Demonstrated English writing proficiency required

Nice to have

  • Detail-oriented
  • Confidential
  • Organized
  • Adaptable
  • Professional communicator
  • Customer-focused

Day to day

  • Provide administrative and operational support for Clinical Quality Administration activities with accuracy and timeliness.
  • Prepare, distribute, and track committee documents, meeting materials, agendas, minutes, action logs, and correspondence while protecting confidentiality.
  • Support credentialing, appeals, corrective action plans, investigations, practitioner communications, reporting, and data tracking across internal teams.