Administrative Services Consultant I

Skills

Administrative AssistanceAnnuitiesBusiness SolutionDefined BenefitGSSPresentationsRIS

Role

What the job involves

The main requirements, responsibilities and hiring steps.

Day to day

The position is a key member of the US Pensions team administering MetLife’s defined benefit bulk check group annuity contracts.
Responsible for administration of a portfolio of key US Pensions clients using bulk check arrangements.
Engage in ongoing client communication regarding monthly activities, reconciliations, and contract updates.
Analyze bulk check activities and determine appropriate handling.
Conduct independent reviews of reports to ensure they align with contract provisions.
Gather data for audits and demonstrate processes to auditors as needed.
Develop subject matter expertise in pension benefits, group annuity contracts, and MetLife systems.
Provide guidance and training to associates.
Propose new workflows and drive their implementation.
Collaborate with IT and other business partners to resolve issues.

Company

Why this team might suit you

Mission, benefits, values and useful company context.

Mission

We live in a time of unprecedented change. A time when economies, regulations, and social safety nets are all in flux. Customers around the globe have told us they’re overwhelmed by the pace of change and are looking for a trusted partner to help them manage life’s twists and turns. MetLife is committed to being that partner. That’s why we’re transforming our business: Delivering greater value for the people we serve by becoming a simpler, more focused, and future-facing company. We’ll be introducing new ways to meet our customers’ evolving needs, with flexible products; simpler, more intuitive experiences and a range of new services. MetLife. Navigating life together. MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

Benefits

Comprehensive health plan.
Dental insurance.
Short- and long-term disability insurance.
Company-paid life insurance.
Legal services.
Retirement pension.
401(k) with employer matching.
Group discounts on insurance products.
Employee Assistance Program (EAP).
Digital mental health programs.
Parental leave.
Volunteer time off.
Tuition assistance.

Values

Delivering greater value
Simpler, more focused
Future-facing
Flexible products
Intuitive experiences
New services

HQ

New York

Founders

MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Japan, Latin America, Asia, Europe and the Middle East. (We live in a time of unprecedented change. A time when economies, regulations, and social safety nets are all in flux. Customers around the globe have told us they’re overwhelmed by the pace of change and are looking for a trusted partner to help them manage life’s twists and turns. MetLife is committed to being that partner. That’s why we’re transforming our business: Delivering greater value for the people we serve by becoming a simpler, more focused, and future-facing company. We’ll be introducing new ways to meet our customers’ evolving needs, with flexible products; simpler, more intuitive experiences and a range of new services. MetLife. Navigating life together. For customer service: https://www.metlife.com/support-and-manage/contact-us/ For social media notices: https://www.metlife.com/about-us/terms-and-conditions/social-media/)

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