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After Sales Technical Architect
Skills
Integration ArchitectureAdoptionClientelingJewelryMedical DevicesOracle DatabaseSales
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Proven experience as an Enterprise Solution Technical or Application Architect in complex enterprise environments
- Significant experience in aftersales servicing repair warranty field service maintenance or related domains
- Experience conducting architecture assessments current-state analyses maturity assessments and gap analyses
- Strong experience defining target-state architectures modernization strategies and transformation roadmaps
- Experience with products composed of multiple components or serialized parts
- Experience working in globally distributed technology environments with legacy systems and regional variations
- Deep understanding of ERP CRM OMS service management repair management and legacy platforms
- Strong technical knowledge of APIs integration patterns middleware event-driven architectures data modeling and distributed systems
- Demonstrated experience performing architecture gap analysis and developing actionable recommendations
- Experience evaluating and selecting technology platforms through fit-gap analysis vendor assessment and solution scoring
- Strong workshop facilitation stakeholder management and communication skills
Nice to have
- Global mindset
- Strategic thinker
- Workshop facilitator
- Stakeholder focused
- Consultative approach
- Collaborative
Day to day
- Lead technical discovery and assess the current aftersales technology landscape across ERP CRM OMS service and legacy platforms
- Define future-state architecture and platform strategy that supports scalable connected customer-centric servicing operations
- Facilitate workshops analyze integrations APIs data flows and architecture gaps while presenting clear recommendations to senior stakeholders