Seeq Corporation develops software and services that accelerate industrial process analytics on industrial process data. 
 
Industrial process data is the collection of time-series data, events, and signals, as well as related contextual data, generated by production and manufacturing organizations. Due to the high volume, velocity, and variety of these data streams, industrial process data typically requires extensive manipulation to enable insight and analytics.
 
Seeq's sophisticated yet easy-to-use analysis tools are applicable for industrial markets like oil refineries, pharmaceuticals, and energy production.

Seattle-based Seeq also has satellite offices in the western United States and Canada. Launched in May, 2013, the experienced founding team includes executives, engineers, and data scientists formerly with OSIsoft, Honeywell, Microsoft, and Insitu. Seeq is led by Dr. Lisa Graham, CEO.

Learn more about Seeq at www.seeq.com.

Seeq Corporation

Advanced Analytics for Process Manufacturing Data

The AI Customer Insights Engineer builds scalable intelligence workflows that help Seeq's Customer Success organization act earlier, smarter, and more strategically.

This role sits within Customer Success and operates at the intersection of product usage analytics, customer health modeling, workflow automation, and applied AI. The mission is to transform raw customer data—usage, engagement, and contract signals—into actionable insights delivered to the right people at the right time.

This is an early-career, high-potential role ideal for an engineering graduate or former process engineer pivoting into analytics and software.

Key Duties & Responsibilities:

Build Customer Intelligence Workflows

Design and deploy account-level Slack summaries for CSMs and leadershipTranslate product usage and contract data into operational signalsBuild or extend data pipelines in partnership with Analytics EngineeringDevelop Python-based automation to operationalize insights at scale

Improve Health & Renewal Predictability

Contribute to Seeq's customer health scoring frameworkDevelop usage-to-renewal correlation modelsIdentify leading indicators of risk, expansion, and adoptionIterate based on measurable predictive lift and CS feedback

Apply AI and Modern Tooling

Leverage AI-first coding workflows to accelerate developmentBuild lightweight LLM-driven synthesis workflows where valuableHelp elevate development practices across Customer Success

Partner Cross-Functionally

Work directly with CSMs to understand real decision workflowsCollaborate with Analytics Engineers on modeling and data structureFeed product insights back into engineering through internal dogfooding

Requirements

Requirements

Bachelor's degree in Chemical, Mechanical, Electrical, Industrial, Systems Engineering, Computer Science, Applied Math, Data Analytics, or related field0-3 years of experience (internships included) in analytics, engineering, or technical rolesWorking knowledge of SQLStrong Python skillsExposure to data modeling conceptsFamiliarity with LLMs or AI-assisted development toolsComfort operating in ambiguityStrong written communication skills

Preferred Qualifications

Background in process manufacturing or industrial engineeringExposure to BI tools (e.g., PowerBI)Familiarity with product analytics platforms (e.g., Mixpanel)Experience building Slack automations or APIsExposure to modern data pipelines (e.g., Azure Data Factory)Demonstrated curiosity about customer behavior and causal mechanisms

Benefits

Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.

We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability.

We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work.

The Perks of Working at Seeq

Competitive salary plus bonus incentives$115,000 USD base salary plus variableBenefits:12-week paid Seeq family leaveUnlimited PTOInternet and mobile phone reimbursementsMedical benefitsGroup term life insuranceShort-term and long-term disability insurance pre-tax benefitsVoluntary vision and dental (ortho)Vacation bonus programEmployee Assistance ProgramGenerous home office allowanceThe best co-workers (we've analyzed the data, so we know it's true.)Pet-friendly workspace (your dog will be so happy to have you home)You love your job!
Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas