JDA TSG is a preferred global strategic and outsourcing partner of some of the biggest brands in the world. Our team of experts provides new perspectives and solves your most critical operational challenges. Our mission is to deliver services that are effective, agile and scalable, designing every engagement to address your organization’s unique environment. The result is efficient operations, simplified complex programs, and a flexible strategy provides space for business agility. Founded in 2011, our team meets you where you are to deliver a plan of action of combined people, process, and technology that drives exceptional outcomes across talent acquisition and operational process improvement. 

JDA TSG

JDA TSG is a global strategic & outsourcing company. We align people, process & tech to drive exceptional outcomes. 

We have immediate opportunities for Power Platform and AI-driven automation experts to join our team as Customer Engineers (CEs). This is a remote (home-based), salaried role with great benefits and a fantastic team.

As a CE, you’ll help enterprise customers modernize and automate business processes using Power Pages, Power Automate Desktop, and PCF Controls, empowering them to create scalable, secure, and intelligent business apps. You’ll drive adoption of AI-assisted workflows and low-code innovation, partnering with business and IT teams to deliver high-impact solutions across Microsoft’s Power Platform ecosystem.

Location: Remote US

Salary Range: $100K/yr - $110K/yr based on experience

Standard Product Workshops & Training - Deliver sessions on Power Pages, Power Automate, and AI Builder integrationIn-Depth Product Reviews / Whiteboard (Chalk Talk) Sessions - Guide customers through best practices for low-code design, governance, and extensibilityApp & Automation Health Checks - Assess business apps and automation solutions for performance, scalability, and reliabilityOperational Reviews of Implementations - Ensure Power Platform environments align with enterprise governance and security standardsProduct Upgrade / Integration Assessments - Support adoption of AI Builder, Azure OpenAI, and cross-service integrations with Dynamics and Microsoft 365Solution Development & Extension - Build and extend Power Apps using PCF Controls, JavaScript, and custom connectors for advanced scenariosAct as the Primary Technical Contact - Provide guidance, technical leadership, and issue resolution across all Power Platform engagements

Key Skills & Technologies

Low-Code Development: Power Pages, Power Apps (Canvas & Model-Driven), Power Automate DesktopCustomization & Extensibility: PCF Controls, JavaScript, Liquid Templates, Custom ConnectorsAutomation & AI: Robotic Process Automation (RPA), AI Builder, Approvals, Document IntelligenceIntegration: Dataverse, Azure Logic Apps, Microsoft 365, REST APIsSecurity & Governance: DLP Policies, Solution Packaging, ALM, Environment ManagementAI-Enabled Business Apps: Using AI Builder or Azure OpenAI for form recognition, document processing, and chat experiences15+ years of IT experience required7+ years of Power Platform or low-code application consulting, including enterprise implementationsHands-on experience delivering RPA solutions using Power Automate DesktopStrong background in PCF Control development and app customizationFamiliarity with AI integration into business workflows and Power AppsProven success delivering customer-facing portals and apps with measurable business outcomes

AI-Powered Business Apps & Automation (Power Platform) Customer Engineer

What the job involves