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GigaBrands

About The Role

You're the operational heartbeat of a fast-moving Amazon agency Pod. You keep accounts healthy, clients happy, and your team unblocked — every single day. If you thrive on ownership, love the Amazon ecosystem, and want to grow fast inside a team that actually invests in you, read on.

You report directly to the Brand Manager and work in close coordination with a PPC Specialist and Graphic Designer. Together, your Pod manages 10-15 Amazon brand accounts at the highest standard.

What You'll Own

 Listing Content & SEOKeyword research, title and bullet copy, A+ content body text, backend search termsOptimize listings for Rufus and Cosmo (Amazon AI); manage flat file bulk uploadsCTR and conversion rate A/B testing, indexation and keyword tracking reportsPhase 1-4 SEO strategy, competitor research, and keyword placement files Creative & Image ManagementDevelop main image optimization ideas and write clear design briefs for the GD teamReview designer output, coordinate revisions, and upload finals to AmazonManage A+, Premium A+, and Brand Store design end-to-end Account & Catalog ManagementDay-to-day Seller Central operations across all assigned accountsResolve suppressed ASINs, catalog errors, and Seller Support casesMonitor Buy Box %, pricing anomalies, inventory levels (FBA/AWD), ratings, and account health Client ManagementHandle technical queries and operational updates; always keep the Brand Manager looped inPrepare biweekly client decks, track wins, and maintain 30/60/90 day account strategiesRun SKU-level profitability analyses and surface margin improvement opportunities Graphic Designer CoordinationEnsure the Graphic Designer always has a full workload — listing images, A+, Brand Story, StorefrontProvide clear briefs with reference images and communicate client expectations preciselyReview designed assets, coordinate revisions, and obtain client approval before uploading Task & ClickUp ManagementKeep daily capacity workload up to date in ClickUp every single dayAfter every meeting, ensure all action items are captured as tasks with due datesFlag blockers immediately — never let missed goals go unaddressed Growth & StrategyDevelop growth strategies aligned with client goals; share recommendations with the Brand ManagerCoordinate with PPC on keyword lists, TACoS targets, and campaign performanceImplement at least one category-specific strategy per quarter (out-of-the-box thinking required) Reporting & DocumentationSubmit daily check-ins and weekly summariesBuild and maintain SOPs for AM-related processesMaintain task records and client data on Airtable and Google Drive

How You'll Be Measured

You'll be evaluated across five dimensions — and you'll always know exactly where you stand.

Client Health & Retention

Zero client churn — the target, every quarterSub-8-hour average response time to client emails and SlackNPS and client satisfaction: clients feel known, heard, and valued

Revenue & Growth

Month-over-month and year-over-year revenue growth across managed accountsTACoS trend: maintaining or improving while scaling revenueBuy Box % maintained and improved on key ASINs

Listing & Content Quality

Number of listings improved per month (copy, images, A+ content)Measurable CTR and CVR lift from listing changesSuppressed and error listings resolved promptly

Operational Discipline

90%+ ClickUp task completion rate — overdue tasks target: zeroDaily check-ins submitted on every working dayAt least one automation or AI project implemented per quarter

Initiative & Leadership

Proactive recommendations to clients: pricing, launches, deals, channel strategySOPs created, templates built, team knowledge sharedNew Amazon knowledge demonstrated weekly in Pod meetings

Requirements

WHO YOU ARE

You're not a task-ticker. You're an operator who thinks like a strategist, communicates like a pro, and takes pride in accounts running flawlessly. You spot problems before clients do. You bring answers, not just questions. You want to grow — and you're willing to put in the daily work to get there.

2-3 years of experience managing Amazon brand accounts in Amazon Seller CentralExperience working at an Amazon agency or working with an Amazon agencyExperience with Amazon listing SEO, including keyword research, listing copy, and indexationExcited by AI tools and automation — not intimidated by them, with experience using AI tools for ecommerce or operational workflows, including Claude AI or Google GeminiExperience managing client communication and updates for brand accounts, including handling client emails and Slack, preparing performance decks, and walking clients through account issues and next stepsComfortable coordinating a Graphic Designer's daily workload, including briefing listing images or A+ content and coordinating revisionsExperience coordinating cross-functional Amazon workflows with PPC and creative stakeholdersBased in Mexico, Canada, the Philippines, the United Kingdom, or AustraliaAvailable during Eastern Time and Central Time business hoursExperience using ClickUp for task management is a plus

TOOLS YOU'LL MASTER

Experience using Figma to coordinate or review creative assetsExperience using Airtable and Google Workspace for documentation or account operations

Benefits

WHY GIGABRANDS

OUR CORE VALUES

These are operating principles, not wall art. Every decision, email, and recommendation runs through them.

Be a Moral Human

Integrity in every client interaction, every strategy, every decision. Do right by your clients, teammates, and the people around you.

Improve 1% Daily

One automation. One new insight. One sharper question per meeting. Compound growth applies to people, not just businesses.

Extreme Ownership

No blame. No excuses. If it's on your account, it's on you — and you'll fix it. Act as the missile defense system that intercepts problems before they hit the client.

Solve, Don't Escalate

Before raising an issue, ask: what's my proposed solution? Bring answers, not just questions.

Make an Impact

Focus on meaningful results. Everything you do should move the needle for your clients and for GigaBrands.

Fail Forward

Bold strategies are encouraged. Identify failures quickly, document the learning, and pivot. Don't be afraid to try.

Benefits

💵 Competitive salary: 2,500-4,000 USD/month.

🌍 Fully Remote, Always

Fully remote, year-round. No return-to-office surprises — ever.

🏖️ PTO After Probation

Earn paid time off after successfully completing your probationary period. We believe in rewarding commitment.

⚡ Real Growth, Fast

Weekly upskilling, GigaBrands University access, and a team that celebrates 1% improvements every day. Your growth here is deliberate and measurable.

🛠️ Best-in-Class Toolstack

Claude AI, Helium 10, Data Dive, Figma, ClickUp — you'll become expert-level across all of them, making you more valuable everywhere you go.

Amazon Account Strategist

What the job involves