App Dev & Support Engineer II
Skills
Business RequirementsChange Impact AnalysisOracle Fusion MiddlewareTechnical RequirementsTechno-Functional
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor of Science in Software Development or equivalent experience
- 4+ years of Java software development experience
- Strong knowledge of Java J2EE SQL and relational databases
- Experience with JavaScript HTML5 CSS3 jQuery Ajax and XML
- Strong analytical and technical problem-solving skills
- Excellent customer service listening empathy and communication skills
- Ability to manage multiple priorities with strong attention to detail
- Ability to work independently and collaborate across teams
- Self-motivated and able to work in a fast-paced environment
- Working knowledge of app servers and development methodologies is helpful
Nice to have
- Self-motivated
- Detail-oriented
- Calm under pressure
- Collaborative
- Customer-focused
Day to day
- Provide first and second level technical support for clients using the Maven public health platform
- Resolve production issues and manage support tickets through Jira while meeting SLA expectations
- Work with support engineers core engineers QA teams and clients to track issues migrations change requests and releases
- Troubleshoot and fix software defects assist with builds migrations escrow packaging security scans and code reviews
Hiring process
- Submit accommodation request form if needed
- Email completed form to FTADAAA@conduent.com
