App Dev & Support Engineer II

Skills
Business RequirementsChange Impact AnalysisOracle Fusion MiddlewareTechnical RequirementsTechno-Functional
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor of Science in Software Development or equivalent experience
  • 4+ years of Java software development experience
  • Strong knowledge of Java J2EE SQL and relational databases
  • Experience with JavaScript HTML5 CSS3 jQuery Ajax and XML
  • Strong analytical and technical problem-solving skills
  • Excellent customer service listening empathy and communication skills
  • Ability to manage multiple priorities with strong attention to detail
  • Ability to work independently and collaborate across teams
  • Self-motivated and able to work in a fast-paced environment
  • Working knowledge of app servers and development methodologies is helpful

Nice to have

  • Self-motivated
  • Detail-oriented
  • Calm under pressure
  • Collaborative
  • Customer-focused

Day to day

  • Provide first and second level technical support for clients using the Maven public health platform
  • Resolve production issues and manage support tickets through Jira while meeting SLA expectations
  • Work with support engineers core engineers QA teams and clients to track issues migrations change requests and releases
  • Troubleshoot and fix software defects assist with builds migrations escrow packaging security scans and code reviews

Hiring process

  • Submit accommodation request form if needed
  • Email completed form to FTADAAA@conduent.com