Application Support Engineer
Skills
Engineering SupportNetsuiteREST APIsReflowHubSpotPayroll SystemsSaved Searches
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience supporting NetSuite and connected line of business applications
- Strong knowledge of NetSuite finance processes and business workflows
- Ability to provide 2nd and 3rd line support
- Experience with APIs integrations and data connections
- Skilled in troubleshooting workflows scripts forms roles and permissions
- Ability to work cross functionally with stakeholders and users
- Strong communication and problem solving skills
- Ability to manage multiple priorities and support tickets
- Understanding of governance security and compliance best practices
- Ability to deliver robust secure scalable maintainable solutions
Nice to have
- Proactive
- Detail oriented
- Collaborative
- Curious
- Independent
Day to day
- Support NetSuite and connected business applications across the estate, delivering reliable 2nd and 3rd line technical assistance.
- Work closely with Finance HR users stakeholders and third parties to diagnose issues improve workflows and maintain data integrity.
- Drive system enhancements integrations upgrades and documentation to improve scalability security and operational efficiency.