RemotevilleRemote Application Support Engineer Job in United States The Craneware Group
Application Support Engineer The Craneware Group
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Computer ScienceRelational DatabasesApplication SupportData AnalyticsDatabasesRoot CauseTechnical SupportTroubleshooting
Mid-level (3-4 years) -
United States
Transforming the Business of Healthcare
610+ employees
HealthcareSaaSAutomationData Analysis
Open for applications
Role
Who you are
- Hold a Bachelor's degree in Information Management, Healthcare Information, Computer Science, Mathematics, Statistics or relevant field, coupled with at least 3 years’ experience
- Proficient in SQL and experienced with relational databases in terms of both structure and querying
- Possess strong business and data analysis skills and technical problem-solving ability
- Exhibit excellent communication skills and effective stakeholder management.
What the job involves
- Manage and resolve customer-related issues in collaboration with internal business partners and external customers
- Lead and organize calls to proactively communicate with stakeholders about cases and projects
- Investigate, identify, and address the source of data errors to solve customer business questions using SQL scripts
- Locate and define new process improvement opportunities
- Interact with product and development teams to assist in discovering and implementing technical solutions.
Company
Company mission
The Craneware Group is dedicated to revolutionizing healthcare through automation and value cycle management solutions, collaborating with U.S. providers to enhance operational, financial, and clinical performance. Their Trisus platform automates processes and fosters better outcomes for communities.Company benefits
- Fuel the expansion of a thriving SaaS platform
- Develop cutting-edge applications that redefine the healthcare landscape
- Work with a dedicated team of over 750 professionals
Company values
- Innovation
- Collaboration
- Customer Focus
- Excellence