Application Support Specialist

Skills
Microsoft SQL ServerExcel FormulasFinancial Applications
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree or equivalent specialized work experience
  • Experience supporting financial applications
  • Strong Microsoft SQL Server skills
  • Advanced Excel formulas proficiency
  • Ability to analyze requirements and document technical details
  • Experience with test planning and regression testing
  • Root cause analysis and defect tracking skills
  • Ability to support 24/7 production issues
  • Occasional travel up to 20%

Nice to have

  • Team-focused
  • Detail-oriented
  • Analytical
  • Collaborative
  • Proactive

Day to day

  • Provide application and business process support to improve efficiency and resolve issues in financial applications.
  • Act as a liaison between business users and IT teams while defining requirements, backlog items, and solution approaches.
  • Develop test scripts, execute regression testing, analyze data, and support root cause analysis and production fixes.