Assistant Administration Support Manager

Skills
AdministrationBusinessBusiness Continuity PlanningContinuous ImprovementEmerging TechnologiesInternal AuditsManagement Accounting
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • High level of IT literacy and ability to learn new technology and systems quickly
  • Significant knowledge of system and process development
  • Highly developed communication and interpersonal skills
  • Ability to build user confidence in systems
  • Highly organised with strong attention to detail
  • Natural desire for continuous improvement

Nice to have

  • Friendly
  • Supportive
  • Organised
  • Detail-oriented
  • Adaptable

Day to day

  • Provide hands-on support and guidance to on-site colleagues and administrators on IT systems and processes
  • Conduct staff inductions and help users build confidence with business applications and procedures
  • Support compliance across services by promoting best practice and accurate reporting
  • Carry out mini audits and work with service leaders to address non-compliance and improve consistency