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Associate Product Manager
Skills
Information DesignJob SafetyMarket ResearchProduct ManagementProduct RequirementsProduct Road MappingProduct Support
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's degree in Technical Communication, English, Education, or related field and / or equivalent experience / training
- Significant experience in technical writing or documentation, preferably within the education or edtech industry
- Experience with developing different types of documentation (e.g., user manuals, API documentation, training materials, etc.)
- Proficiency with product management and documentation software applications (e.g., MS Word, Google, Adobe Acrobat, Jira, Confluence, etc.)
- Exceptional writing and editing skills to communicate complex information clearly, concisely, and accurately
- Strong skills in document design and layout principles to effectively produce visual and text materials that meet and satisfy the needs of clients
- Familiarity with best practices and standards for technical documentation, including adherence to accessibility requirements
- Excellent collaboration and communication skills to interact effectively with a variety of clients, SMEs, developers, and vendors
- Time and project management skills to effectively establish priorities and meet competing deadlines across multiple small and large projects simultaneously
- Strong research and analysis skills to gather information from various sources, understand the information, and organize the information logically
Nice to have
- Basic knowledge of SDLC
- Experience promoting diversity among staff
Day to day
- Creates and maintains technical documentation, including user guides and system manuals
- Works with the product development team to gather client feedback, address concerns, and resolve issues
- Uses analytical frameworks for prioritizing product features, filtered against market/competitive analysis and available system data, to best meet strategic goals
- Builds requirements based on input from State Educational Agencies, educators, and staff to estimate effort and filters against market/competitive analysis
- Determines how to use resources to meet schedules and goals
- Understands layered user personas and refines user experience to drive customer satisfaction and business impact
- Establishes systems and processes to prioritize product development plans and feature enhancements
- Manages product development work with matrixed staffing resources
Hiring process
- Attach resume and cover letter
- Submitted by 09-10-2024 for consideration
- Applications after IRD forwarded on request