Associate Technical Content Author
Skills
Business Relationship ManagementLabor And Employment LawOnline ContentOnline HelpProject ImplementationProject PlansStyle Guides
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Knowledge of HR ER employment law
- High level of oral and written English communication
- Strong attention to detail
- Effective time management skills
- Ability to work efficiently on multiple projects
- Excellent planning and organisation skills
Day to day
- Support the authoring of online employee relations content for both new and existing clients
- Liaise with new/existing clients to create/transform their existing HR policies into online step by step content and documentation
- Attend client meetings and process workshops to support wider implementation team
- Manage relationships with key external stakeholders during project implementation
- Formulate and adhere to style guides to produce content
- Work across various technology applications based on implementation needs
- Meet agreed deadlines as part of the wider implementation process
- Stay up-to-date with changes in employment law and case law to edit default content for channel partners