Associate Technical Content Author
Skills
Business Relationship ManagementLabor And Employment LawOnline ContentOnline HelpProject ImplementationProject PlansStyle Guides
What the job involves
The main requirements, responsibilities and hiring steps.
Day to day
- Support the authoring of online employee relations content for both new and existing clients
- Liaise with clients to create and transform their HR policies into online documentation
- Attend client meetings and process workshops to support implementation
- Manage relationships with key external stakeholders during project implementation
- Formulate and work to style guides for content production
- Work across different technology applications depending on implementation type
- Meet agreed deadlines as part of the wider implementation process
- Stay updated on employment law to support content production and edits for channel partners