Attendance, Communication, and Engagement Specialist

Skills
Auto InsuranceData SystemsEasily AdaptableFamily ServicesFaxHearingsService Center
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's Degree or 2 years of relevant work experience
  • Familiarity with Pennsylvania compulsory school attendance requirements and programs
  • Excellent organization and written and oral communications skills
  • Customer focused approach
  • High degree of flexibility
  • Demonstrated ability to work well in fast paced environment
  • Team player track record
  • Ability to travel including overnight stays as required
  • Valid PA Driver's License
  • Appropriate Automobile Insurance Coverage
  • Must be able to commute to a Family Service Center regardless of commute complexity
  • Candidates must reside within the Commonwealth of Pennsylvania

Nice to have

  • Easily Adaptable
  • Customer focused
  • Team player
  • High flexibility

Day to day

  • Oversee daily attendance and engagement operations for learners at the Harrisburg Family Service Center, ensuring compulsory attendance requirements are implemented accurately and consistently.
  • Monitor attendance data and overdue lessons, then contact at-risk learners and families with timely written and verbal communication to support compliance and improvement.
  • Coordinate conferences, home visits, referrals, citations, and hearing preparation while documenting all actions and maintaining organized records in school systems.