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Automation Solutions Engineer - Workato
Skills
APISoftware As A ServiceAutomationTechnical Project LeadershipWorkatoZapier
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Clear communication with customers and non-technical stakeholders
- Hands-on experience delivering technical workflows integrations and automations in a customer-facing role
- Experience leading technical discovery shaping requirements and creating delivery plans
- Solid technical foundations in APIs data models workflow logic authentication and cloud fundamentals
- Commercial judgment to scope responsibly and design safe successful delivery
- Ability to work from scratch when no playbook exists
- Strong technical documentation skills
- Commitment to compliance and data protection in healthcare
Nice to have
- Customer-focused
- Collaborative
- Detail-oriented
- Self-starting
- Adaptable
Day to day
- Run discovery with customers to understand their current processes and uncover automation opportunities
- Design build test and deliver integrations using APIs Workato embedded low-code tooling AI and webhooks
- Lead customers through implementation go-live and handover while managing communication and troubleshooting issues