AWS CloudOps Support Engineer

Skills
Amazon Web Services
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Healthcare Software IT experience
  • HIPAA knowledge
  • DevOps and SRE practices
  • CloudOps experience on AWS
  • Infrastructure as Code expertise
  • Monitoring and security skills
  • Automation experience
  • Cloud operations background

Nice to have

  • Proactive
  • Detail-oriented
  • Collaborative
  • Process improvement mindset
  • Mentoring ability

Day to day

  • Provide L2 and L3 support for AWS cloud infrastructure and platform services.
  • Manage incidents and conduct root cause analysis to restore service quickly and prevent repeat issues.
  • Drive automation, QA validation, and infrastructure improvements to increase reliability, efficiency, and compliance.