Business Analyst, Specialty Product Solutions

Skills
Analytical SkillsBusiness Case PreparationBusiness ProcessFacilitationFeasibility StudiesGuidewireStakeholder Analysis
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2+ years of claims operational support project management or IT delivery/implementation experience preferred
  • Strong working knowledge of claims and/or insurance-related systems
  • Knowledge of Guidewire ClaimCenter is preferable
  • Proficient in Agile methodologies and practices
  • Excellent verbal and written communication skills
  • Ability to communicate technical information in a business-friendly manner
  • Ability to manage multiple and multifaceted stakeholders
  • Solution-oriented and creative thinker
  • Strong strategic thinking analytical and problem-solving skills with the ability to make sound decisions and drive results
  • Strong attention to detail and focus on accuracy
  • Highly ethical professional and trustworthy with a commitment to compliance and integrity
  • Flexible adaptable and resilient with the ability to work effectively in a dynamic and changing environment

Nice to have

  • Detail-oriented
  • Solution-oriented
  • Adaptable
  • Ethical
  • Analytical
  • Collaborative

Day to day

  • Supports the ClaimCenter team by gathering detailed requirements and shaping solution designs that meet claims business needs.
  • Acts as a bridge between business stakeholders and technical teams to translate operational needs into clear and implementable deliverables.
  • Improves business processes, supports Agile delivery activities, and contributes to testing, backlog refinement, and low-code or no-code configurations.