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Business Applications Generalist

Skills
Business ApplicationsBusiness Relationship ManagementBusiness RequirementsBusiness SystemsComplex AnalysisManufacturing Process ImprovementProcedural
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5+ years experience in Enterprise Application Operations or Business Systems roles
  • Prior experience with workflows and process improvement
  • Managing and supporting software integrations
  • Experience with 3rd Party Tools & application package installation & maintenance
  • Advanced knowledge in system problem identification and resolution
  • Proficient in SQL and its variation among popular databases
  • Able to design, set up, operate, and correct malfunctions in technology systems
  • Handle mission-critical production environments
  • Comfortable communicating with both technical and non-technical team members
  • Transform high-level business needs into detailed requirements
  • Prior experience or training in program and/or project management is a bonus especially if you've used JIRA

Nice to have

  • Self-starter
  • Strong interpersonal skills
  • Exceptional time management
  • Advanced problem-solving
  • Proficient in SQL
  • Experience with 3rd party tools
  • Ability to handle mission-critical issues
  • Effective communicator
  • Experience in fast-paced environments

Day to day

  • Deploying, managing, upgrading, and supporting enterprise applications and technology solutions
  • Involves project management, analysis, consulting, design, configuration, implementation security, and governance
  • Administer and configure applications to support business processes
  • Lead continuous improvements and partner with the business to identify and test new enhancements
  • Conduct complex analysis, document requirements, and translate them into system requirements
  • Perform deployments of application/product releases to production environments
  • Develop and maintain reports and dashboards using various reporting tools
  • Troubleshoot, resolve, and document application-related issues
  • Provide support for application integration issues and serve as a liaison with external vendors
  • Develop technical and procedural documentation for enterprise applications