Business Applications Generalist
Skills
Business ApplicationsBusiness Relationship ManagementBusiness RequirementsBusiness SystemsComplex AnalysisManufacturing Process ImprovementProcedural
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years experience in Enterprise Application Operations or Business Systems roles
- Prior experience with workflows and process improvement
- Managing and supporting software integrations
- Experience with 3rd Party Tools & application package installation & maintenance
- Advanced knowledge in system problem identification and resolution
- Proficient in SQL and its variation among popular databases
- Able to design, set up, operate, and correct malfunctions in technology systems
- Handle mission-critical production environments
- Comfortable communicating with both technical and non-technical team members
- Transform high-level business needs into detailed requirements
- Prior experience or training in program and/or project management is a bonus especially if you've used JIRA
Nice to have
- Self-starter
- Strong interpersonal skills
- Exceptional time management
- Advanced problem-solving
- Proficient in SQL
- Experience with 3rd party tools
- Ability to handle mission-critical issues
- Effective communicator
- Experience in fast-paced environments
Day to day
- Deploying, managing, upgrading, and supporting enterprise applications and technology solutions
- Involves project management, analysis, consulting, design, configuration, implementation security, and governance
- Administer and configure applications to support business processes
- Lead continuous improvements and partner with the business to identify and test new enhancements
- Conduct complex analysis, document requirements, and translate them into system requirements
- Perform deployments of application/product releases to production environments
- Develop and maintain reports and dashboards using various reporting tools
- Troubleshoot, resolve, and document application-related issues
- Provide support for application integration issues and serve as a liaison with external vendors
- Develop technical and procedural documentation for enterprise applications