Business Operations Analyst

Skills
Business IntelligenceContract ManagementData AnalyticsData IntegrityHealthcareHealthcare ManagementOperations Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Demonstrated experience in business operations analytics project management or operational support functions
  • Strong analytical and problem-solving skills with the ability to interpret complex data and translate findings into actionable recommendations
  • Experience developing reports dashboards and performance metrics
  • Strong organizational skills and ability to manage multiple projects simultaneously
  • Excellent written verbal and presentation communication skills
  • Advanced Microsoft Excel proficiency and strong experience with Microsoft Office applications
  • Ability to work independently and exercise sound judgment in decision-making
  • Strong attention to detail and commitment to accuracy

Nice to have

  • Healthcare experience
  • Behavioral health experience
  • Human services experience
  • Contract management exposure
  • Compliance experience
  • RFP experience
  • Business intelligence tools knowledge
  • Performance improvement knowledge

Day to day

  • Lead operational projects and strategic initiatives from planning through implementation and completion.
  • Develop project plans timelines milestones and performance metrics to support successful outcomes.
  • Analyze operational contractual and business performance data to identify trends risks and improvement opportunities.
  • Prepare dashboards reports and actionable recommendations for leadership stakeholders and cross functional teams.

Hiring process

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