Business Operations & Strategy Manager - Mortgage Lending

Skills
Analytical SkillsBusinessDashboardsLaunchesLendingMortgage LendingMortgages
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 4 to 7 years in strategy and ops product ops or biz ops at a digital mortgage company fintech lender or real estate tech platform
  • Strong knowledge of mortgage systems and processes including LOS platforms TRID timelines and change of circumstance handling
  • Strong analytical ability to build dashboards reporting frameworks and actionable recommendations
  • Experience launching products or operating in a regulated lending environment
  • Ability to work well in ambiguity and build processes from scratch

Nice to have

  • Ambitious
  • Adaptable
  • Analytical
  • Process-driven
  • Strategic
  • Collaborative

Day to day

  • Own the operating model for a fast-growing specialty mortgage lender and help shape how the business scales.
  • Deploy AI tools to automate repetitive workflows and reduce manual operational effort across the loan lifecycle.
  • Build reporting and dashboards that provide real-time visibility into pipeline performance funded volume gain on sale and funnel metrics.