Business Operations Manager

Skills
AdoptionBusiness IntelligenceData AnalyticsEmployee Resource GroupsMicrosoft SurfaceOperations ManagementTactics
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Work experience in high-performance cultures
  • Strong problem-solving skills
  • Strong data retrieval analytics data visualization and presentation skills
  • Ability to build relationships and collaborate across departments
  • Excellent verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills and ability to meet deadlines
  • Proficiency with Excel or Google Sheets and PowerPoint or Google Slides
  • Proficiency with AI tooling for research and analysis
  • Experience with Salesforce Business Intelligence tools and SQL is a strong plus
  • Naturally curious and solution-oriented
  • Proactive go-getter who takes initiative to streamline processes and drive impact

Nice to have

  • Curious
  • Solution-oriented
  • Proactive
  • Detail-oriented
  • Collaborative

Day to day

  • Manage high-priority cross-functional projects with strategic impact across the region
  • Monitor marketplace health at national and city level and identify opportunities to improve performance
  • Synthesize quantitative and qualitative insights into clear recommendations and support reporting, process rigor, and best-practice sharing

Hiring process

  • 30-minute interview with a member of the Talent Acquisition team
  • Offline case study
  • 60-minute case interview with the Hiring Manager
  • 30-minute interview with the global Associate Director of Strategy & Operations