Business Operations Manager

Skills
AdoptionBusiness IntelligenceData AnalyticsEmployee Resource GroupsMicrosoft SurfaceOperations ManagementTactics
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Demonstrated success in high-performance cultures
  • Strong problem-solving skills with strategic insight generation
  • Strong data retrieval analytics visualization and presentation skills
  • Ability to build relationships and collaborate across departments
  • Excellent verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills and proven deadline delivery
  • Proficient with Excel or Google Sheets and PowerPoint or Google Slides
  • Proficiency with AI tooling for research and analysis
  • Salesforce BI tools and SQL are a strong plus
  • Naturally curious and solution-oriented performer
  • Proactive go-getter who streamlines process and drives impact

Nice to have

  • Curious
  • Solution-oriented
  • Proactive
  • Detail-focused
  • Collaborative

Day to day

  • Manage high-priority cross-functional projects with strategic impact across the region
  • Monitor marketplace health at national and city level and collaborate with teams to drive improvements
  • Synthesize quantitative and qualitative insights into concise actionable recommendations and maintain rigorous reporting and processes
  • Support knowledge sharing best practice implementation and adoption of documented team processes across local and global stakeholders

Hiring process

  • 30-minute interview with a member of the Talent Acquisition team
  • Offline case study
  • 60-minute case interview with the Hiring Manager
  • 30-minute interview with the global Associate Director of Strategy & Operations