Business Process Consultant

Skills
AutomobilesAutomotiveAutomotive ManagementBenchmarkingBusiness ProcessBusiness RequirementsFixed Operations
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • At least 5 years of experience with demonstrated success in automotive industry.
  • At least 2 years of experience with demonstrated success in retail automotive management.
  • At least 2 years of experience within CDK Service and Service Pricing applications.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills.
  • Proficiency with MS Office products.
  • Ability to work independently in a fast-paced environment.
  • Expert level knowledge of all CDK applications listed above.
  • Exceptional time management skills.
  • Familiarity with Teams application.
  • Strong project management skills and the ability to follow up and maintain client interactions on a scheduled, consistent basis.

Day to day

  • Perform customer introduction scheduling and monthly sustainment emails and calls.
  • Implement Lead Project Manager’s vision and pricing strategy for contracted CDK Service Pricing Customers.
  • Leverage existing Fixed Operations, Service Pricing, and CDK Service expertise to align CDK configurations with client business requirements and best practices.