The Growth Company is a not for profit company, specialising in recruitment, training and workforce development, ensuring businesses across the North West have access to a workforce with the right skills to improve their performance – now and in the future.

Working in partnership with funding bodies we access Government funds to provide high quality, industry recognised qualifications, helping to remove the financial pressures for businesses, enabling them to compete and grow.

The Growth Company is the largest work based learning provider in Greater Manchester and one of the largest providers of Apprenticeships in the North West. Since the year 2000 we have worked with over 4,000 employers providing valuable recruitment solutions and high quality training programmes. We have supported over 40,000 employees to increase their skill level and reach their full potential, even win national awards – we are a safe pair of hands for the recruitment and development of your workforce!

The Growth Company: Education & Skills

About This Opportunity

Join a growing language services company as a Business Support Administration Apprentice. Ideal for a highly organised, confident communicator seeking a long-term career in administration, customer service and operations.

Key responsibilities

 Coordinate interpreter bookings by contacting linguists by telephone and email and scheduling assignments Build positive professional relationships with interpreters and clients Support the onboarding of new interpreters and ensure required documentation is received and recorded Maintain accurate records within internal systems and databases Prepare and issue interpreter identification badges and related documentation Assist with general administration, customer enquiries and office support tasks Support continuous improvement of internal processes and procedures Assist with website and marketing administration activities where appropriate

Training and progression

You will complete the Level 3 Business Administration Apprenticeship while gaining practical experience in a busy, professional business environment. Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential.

We are looking for someone who wants more than an apprenticeship. Our aim is to develop the right person into a valued long-term member of the team, with opportunities to take on increased responsibility as their skills and experience grow.

What happens next

Applicants who meet the basic entry requirements will be contacted by The Growth Company and invited to discuss the vacancy, any relevant training and the next steps in the recruitment process.

What you should have to apply

A minimum of five GCSEs at Grade 4/C or above, including English and Maths

Personal Qualities

 Organised Confident Process-driven Self-motivated Professional Strong attention to detail The successful candidate will communicate effectively with a wide range of people, manage their time well, take ownership of tasks and work independently within a supportive remote team

Skills

 Exceptional written and verbal communication skills A pleasant, confident and professional telephone manner Excellent attention to detail and a commitment to accuracy Ability to prioritise tasks, manage deadlines and organise work effectively An organised approach to file management and maintaining internal databases Strong Microsoft application skills, including Outlook, Word and Excel Willingness and confidence to learn new software and systems Previous customer service, administration, volunteering or work experience is advantageous but not essential. Attitude, communication skills and willingness to learn are more important Knowledge of Wix or Canva would be advantageous but is not essential