RRemoteville
Essex County Council logoEssex County Council

Business Support Assistant

Skills
AdministrationContact CentersDatabasesEasily AdaptableEnglishPlaysSAP ERP
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Educated to RQF Level 2 GCSE including maths and English or equivalent vocational qualification or equivalent demonstrable experience
  • Experience of MS Office applications and their practical use
  • Ability to use computerised systems with speed and accuracy
  • Experience managing electronic or hard copy filing systems
  • Ability to communicate clearly and appropriately for different audiences
  • Experience handling sensitive or personal information in line with GDPR
  • Ability to identify improved ways of working and adapt to change
  • Ability to take ownership of work and check accuracy
  • Demonstrable ability to deliver effective customer service

Nice to have

  • Organised
  • Detail focused
  • Friendly
  • Approachable
  • Adaptable
  • Motivated
  • Keen to learn

Day to day

  • Provide efficient administrative and clerical support to internal customers in a busy business support team
  • Handle word processing minute taking data entry shared inboxes and database updates with accuracy and care
  • Support reception duties enquiries events and on-site operations while maintaining professional customer service