CAFM Service Support

Skills
CAFM
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience working with CAFM systems such as Concept Evolution or similar
  • Strong organisational and time management skills
  • Excellent communication and interpersonal abilities
  • Proactive problem-solving approach
  • High attention to detail and accuracy
  • Ability to prioritise and manage multiple tasks effectively
  • Customer-focused mindset with strong service delivery skills
  • Competent in system administration and general IT tools

Nice to have

  • Organised
  • Customer-focused
  • Proactive
  • Detail-oriented
  • Communicative
  • Adaptable

Day to day

  • Provide CAFM system support and troubleshoot issues to keep daily operations running smoothly.
  • Assist with system administration, licences, and related administrative tasks with accuracy and care.
  • Support project management and mobilisation activities, including on-site implementation support when required.
  • Deliver responsive customer service and coordinate work effectively with stakeholders and end users.